Emotional Intelligence Suite

SCROLL DOWN

Emotional Intelligence Suite

About the Emotional Intelligence Suite

This series of programs explores the often-untapped emotional component of effective professional relationships. Research shows that improving emotional intelligence directly impacts profitability, collaboration, customer and employee retention and overall satisfaction.

Overall Suite Benefits

Immediately improve individual, team and organizational results
Elevate employee engagement and retention
Build an open and loyal culture
Raise awareness of self and others; highlight the importance of empathy
Profoundly improve internal and external relationships
Increase comfort and effectiveness in managing conflict
Strengthen individual & team understanding, collaboration and effectiveness
Increase motivation & productivity
Reduce stress and frustration

Emotional Intelligence Suite Courses

Featured

GFC-001 Emotional Intelligence AT WORK™ 1.0 Fundamentals

Learning Objective: Raise awareness of the impact of emotions in the workplace, to both harness constructive and transform disruptive emotions by employing proven tools and techniques.

Fundamentals of Emotional Intelligence AT WORK™ (EIW 101) is a newly-expanded version of our previously offered Taste of Emotional Intelligence AT WORK™. EIW 101 now provides six tools and two new topics that can be applied to stay grounded and focused in the most challenging situations. It’s an ideal opportunity for business professionals and leaders to improve their effectiveness in creating and sustaining relationships with colleagues, staff, and customers. This three-hour program introduces a well-known Emotional Intelligence model, engages the group to look deeper at inherent reactions and response choices while providing telling, memorable & effective listening exercises. Participants also explore the incredible return on investment of trusted individual and team relationships.

Fundamentals of Emotional Intelligence AT WORK™ is the first in a series of interactive and experiential programs designed to improve workplace satisfaction, engagement, individual and team dynamics, and relationships in order to maximize overall effectiveness. EIW 101 is a prerequisite for our transformative, multi-day program, EIW 301: Emotional Intelligence AT WORK™ Immersion.

GFC-006 DISC Behavioral Preferences Introduction and Integration

Learning Objective: Discover and explore your natural behavioral style, as well as how others may perceive you. Recognize the importance of adapting your style for mutual and maximum success using proven tools and experiential techniques.

This three (3) part program explains the powerful and easy to understand DISC behavioral assessment, using your own results to unleash your full potential and dramatically enhance your individual effectiveness, relationship building and communication.

Session 1: DISC behavioral style basics, assessment debrief and exploration of the benefits of understanding one’s own style

Session 2: Recognizing DISC styles in others and how to adapt communication for improved results

Session 3: DISC Reality Check: Validate internalization of DISC basics, debrief and sharing of recent experiences, explore questions and other situations where DISC may be applied (teambuilding, leadership, sales, customer service, etc.)

DISC is an objective and highly accurate measure of a person’s behavioral tendencies when confronted by four (4) outside influences in their environment:

Dominance - How a person responds to problems and challenges.

Influence - How a person influences others to his or her point of view.

Steadiness - How a person responds to the pace of the environment.

Compliance - How a person responds to rules and procedures set by others.

GFC-007 Emotional Intelligence AT WORK™ 2.0 - EQ Debrief & Action Plan

Up to a four-hour interactive & experiential session; topics are selected based upon provided organizational objectives and desired outcomes.

Includes continental breakfast and program materials.

The Pivotal Perspective: Emotional Intelligence AT WORK™ (EIW) portfolio of programs includes uniquely powerful hands-on integration experiences that revitalize and reinforce professional passion and drive. These programs explore the often-untapped emotional core of effective professional relationships. Several levels of depth are available with some customization available for longer sessions. Sessions vary in length and are offered in 2 hours, half-day or a concentrated immersion program schedule (two half- and 2 full days) to allow busy professionals with the opportunity to participate fully while remaining available for customers and staff during standard business hours.

Learn tools and techniques to stay grounded and focused in the most challenging situations. Translate your passion for business into greater effectiveness, productivity, and success.

GFC-009 Emotional Intelligence AT WORK™ 3.0: Immersion

Learning Objective: Raise emotional awareness of self and others, understand motivation, employ empathy, stay grounded and focused even in the most challenging and demanding situations. Includes group and individual coaching sessions over a 6-week period to assist with lasting change.

Thirty-hours over 2 half-days and 2 full days, a highly experiential and interactive immersion program, includes creation of a 60-day EI development plan, 2 post-program individual coaching calls, a 4-hour ‘Reality Check’ progress validation & group coaching session, plus 2 individual coaching sessions. Includes meals and program materials.

This Immersion level program includes uniquely powerful hands-on integration experiences that revitalize and reinforce professional passion and drive, and explores the often-untapped emotional core of effective professional relationships, individual and team leadership.

Learn tools and techniques to stay grounded and focused in the most challenging situations. Translate your passion for business into greater effectiveness, productivity, and success.

Prerequisite: EIW 1.0 Fundamentals

Exceptional Communications Suite

Look around you. Good ideas can come from anywhere. Intelligent business leaders know that innovation is produced over time with a lot of collective sweat equity by many people working collaboratively. Clarity in communications means turning human interactions into positive results. It means balancing decision-making and consensus building. It means evolving the culture for productive collaboration. Whether its listening, communicating one-on-one or presenting to large groups, face-to-face or remotely; effective communication separates organizations that merely survive as well as thrive.

Research shows that improving communication directly impacts productivity, sales, customer and employee retention and satisfaction.

Overall Suite Benefits

Strengthen individual & team understanding, collaboration and effectiveness
Increase motivation & productivity
Improve relationships & empathy
Reduce stress and frustration
Minimize confusion, rework and conflict
Achieve buy-in across diverse workgroups
Increase clarity of goals, priorities and action plans
Gain comfort & confidence speaking in individual, group and remote environments

Communications Suite Programs

Featured

GFC-001 Emotional Intelligence AT WORK™ 1.0 Fundamentals

Learning Objective: Raise awareness of the impact of emotions in the workplace, to both harness constructive and transform disruptive emotions by employing proven tools and techniques.

GFC-002 Effective Listening

Learning Objective: Improve understanding, recognize obstacles and the importance of non-verbal queues by applying proven tools and experiential techniques.

GFC-003 Effective Messaging 1:1

Learning Objective: Plan and deliver messages effectively regardless of preferences or style by employing proven tools and techniques.

GFC-004 Effective Speaking 1:Many

Learning Objective: Plan and deliver messages that engage and motivate by applying proven tools and experiential techniques.

GFC-005 Remote Relationships & Communication

Learning Objective: Establish and enhance relationships, recognize and remove barriers to engagement, motivation, productivity and morale within a remote work environment / team by employing proven tools and experiential techniques.

GFC-006 DISC Behavioral Preferences Introduction and Integration

Session 1: DISC behavioral style basics, assessment debrief and exploration of the benefits of understanding one’s own style

Session 2: Recognizing DISC styles in others and how to adapt communication for improved results

DISC is an objective and highly accurate measure of a person’s behavioral tendencies when confronted by four (4) outside influences in their environment:

Dominance - How a person responds to problems and challenges.

Influence - How a person influences others to his or her point of view.

Steadiness - How a person responds to the pace of the environment.

Compliance - How a person responds to rules and procedures set by others.

Culture Shaping Suite

Smart business isn't just about earning profit - not any more. Successful organizations know that sustainable enterprise needs more than just a bottom line. You need a higher purpose to motivate your employees, and a culture that succeeds by never favoring one stakeholder at the expense of another. We'll help you to learn and implement the principles of conscious business in your operations and your culture. You'll profit in more ways than one.

Culture-Shaping Programs

Featured

GFC-006 DISC Behavioral Preferences Introduction and Integration

Session 1: DISC behavioral style basics, assessment debrief and exploration of the benefits of understanding one’s own style

Session 2: Recognizing DISC styles in others and how to adapt communication for improved results

DISC is an objective and highly accurate measure of a person’s behavioral tendencies when confronted by four (4) outside influences in their environment:

Dominance - How a person responds to problems and challenges.

Influence - How a person influences others to his or her point of view.

Steadiness - How a person responds to the pace of the environment.

Compliance - How a person responds to rules and procedures set by others.

GFC-015 Building a Conscious Business

Creating a Conscious Organization is a growing global movement focused on a business philosophy that has four key tenets: Higher Purpose, Stakeholder Orientation; Conscious Leadership, and Conscious Culture. Companies that employ these principles with sound business practices create more sustainability, greater financial and societal wealth, more fulfilled employees, happy and loyal customers, innovative and profitable suppliers, and thriving communities.

GFC-016 Engagement, Productivity & Retention

Understanding our needs gives us insight to interpersonal behaviors, conflict, comfort and anxiety zones and more. All of these areas impact your ability and your team’s ability to be effective. Designed to teach you your strengths and weaknesses in each of these areas, compare with others, and teach the skills to effectively manage the differences.

GFC-017 Navigating Change

Proactive & Engaging Change Management explores the different types of change, builds understanding for the typical reactions associated with change and ‘transitions,’ introduces a proven change model, and provides a thoughtful tool for comprehensive change planning. This session brings to life the fundamentals of Bridges’ ‘Transitions’ theory and Kotter’s Heart of Change, mixed with Daniel Pink’s research on motivation.

GFC-018 Conflict

The most powerful word in the English language, and possibly on earth is 'No.'

Understanding the dynamics involved, and how to create a more positive outcome for everyone involved in today's day and age, is as important as being able to use e-mail. Our ability to find a greater ‘Yes’ amongst humanity is essential for us to grow, compete, and thrive. This course teaches the art of strategic communication, conflict resolution and how to effectively work in a high stress, fast paced environment where significant change, negotiation and powerful dynamics are present.

Leadership Suite

Leadership is always about vision, and it cannot be a private affair. The key is to make the vision visible, clear, and unambiguous. We help business leaders to articulate and embody their vision —in their heads, in their hearts, and in their actions.

Leadership Programs

Featured

GFC-001 Emotional Intelligence AT WORK™ 1.0 Fundamentals

Learning Objective: Raise awareness of the impact of emotions in the workplace, to both harness constructive and transform disruptive emotions by employing proven tools and techniques.

GFC-012 Leadership Development

The tenets of Conscious Capitalism are powerful. This system enables actualization of the Conscious Capitalism tents. This easy to implement, practical system builds intrinsic employee motivation and engagement as well as clear operational results.

Widely used to motivate teams, put them on success tracks achieving extremely positive results. One business owner has doubled his operational income each year now for three years in a row. Another achieved a 350% increase in measured productivity.

GFC-013 Managing Teams

Getting constructive, unbiased feedback is a gift. A gift that many of us do not receive. The 360-degree survey process solicits feedback from the wide spectrum of people you work with and is aligned with the Actualized Leader Profile. The program is designed for experienced people who have worked through the rigors of professional life.

GFC-014 Supervision

Engagement is a critical component of personal effectiveness and workplace productivity. In this session you will learn about little-known, unconscious filters that impact whether others will ‘hear,’ or act on, your messages. You’ll learn how to readily identify the preferences of others, then modify your message so they will understand and take action. You’ll become familiar with the most common filters related to motivation and task accomplishment. For each filter, you will learn a specific process for ‘cold-reading’ someone’s preferences and modifying your communication to increase engagement. This session will focus on skills for coaching, mentoring, and supervision.

Building Exceptional Teams For Sales & Operations Suite

Strengthen human interactions with external customers to drive sales, and with internal customers to increase productivity and collaboration by employing proven tools and experiential techniques.

Overall Suite Benefits

Improve your bottom line
Improve customer and employee satisfaction and retention
Strengthen individual and team understanding, collaboration and effectiveness
Increase motivation and productivity
Enhance creativity, innovation and accountability
Breakdown obstacles to high-performing teams

Sales Programs

Featured

GFC-006 DISC Behavioral Preferences Introduction and Integration

Session 1: DISC behavioral style basics, assessment debrief and exploration of the benefits of understanding one’s own style

Session 2: Recognizing DISC styles in others and how to adapt communication for improved results

DISC is an objective and highly accurate measure of a person’s behavioral tendencies when confronted by four (4) outside influences in their environment:

Dominance - How a person responds to problems and challenges.

Influence - How a person influences others to his or her point of view.

Steadiness - How a person responds to the pace of the environment.

Compliance - How a person responds to rules and procedures set by others.

GFC-008 Respectful Influence

Learning Objective: Enhance emotional awareness of self and others. Apply this awareness to enhance relationships essential to obtaining results by employing proven tools and experiential techniques.

GFC-010 Understanding Motivation

Learning Objective: Heighten awareness and leverage motivation, actions and reactions of self and others to guide conscious choice by employing proven tools and experiential techniques.

GFC-011 Influencing Sales

Learning Objective: Ascertain and solve customers’ identified and underlying needs with clarity and confidence by employing proven tools and experiential techniques.